Emerald Guardian Necklace

Introducing the "Emerald Guardian" necklace, a powerful symbol of protection and good fortune. Made from premium anti-tarnish stainless steel, the intricate design features a square pendant with a mesmerizing green emerald eye, surrounded by shimmering crystals. Bring ancient wisdom into your life and ward off negative energy with this captivating and luxurious necklace.

To keep your jewelry looking its best:

- Avoid exposure to water, perfumes, sprays, and chemicals.
- Protect from harsh sunlight.
- Store in an airtight container or zip-lock bag when not in use to prevent discoloration.
- Gently clean with a dry, soft cloth after every wear.

By following these care tips, you'll enjoy your beautiful jewelry for years to come!

At Loopsie & Loopsie Luxe, we want you to love your purchase. If you’re not completely satisfied, we offer a hassle-free return & exchange policy with easy processing.

🔄 Return & Exchange Eligibility

• Returns & exchanges must be initiated within 7 days of delivery.
• The item must be unworn, unused, and in its original packaging.
• Tamper-proof seals must be intact (if applicable).
• Customers can choose between store credit or refund to the original payment method.
• One exchange per order is allowed to prevent misuse.

❌ Non-Returnable Items (Final Sale Policy)

Certain items are Final Sale and cannot be returned, exchanged, or refunded. These include:

Non-Returnable Items	Reason
Personalized or Engraved Jewelry	Custom-made & unique to you
Mystery Boxes or Surprise Packs	Pre-curated, non-refundable items
Clearance Sale or Discounted Promotional Items	Marked as final sale
Earrings	Hygiene reasons
Gift Cards & Promotional Bundles	Non-refundable by policy

💡 Important: All "Final Sale" items will be clearly labeled on product pages and checkout.

💰 Refund & Store Credit Options

• Customers can choose between store credit or a refund to the original payment method.
• Processing Time: Refunds are processed within 3-5 business days after return approval.
• Store credit is valid for 180 days and can be used across all purchases.

📦 Return Shipping & Pickup

Return Type	Return Shipping Fee
Defective or incorrect items	Free reverse pickup
Non-defective returns/exchanges	₹49-₹99 (based on location)

🛡️ Warranty & Buyer Protection

All Loopsie Luxe jewelry comes with a 6-month Anti-Tarnish & Waterproof Guarantee.

✔ What Our Warranty Covers

• 100% Tarnish-Free & Rust-Proof - Covers  No rust, no fading (stainless steel base).
• Manufacturing Defects – Covers broken clasps, loose stones, or similar issues upon delivery*.

Manufacturing Defect Coverage (Valid for 7 Days Only)

If your jewelry has a manufacturing defect (e.g., broken clasps, loose stones, faulty links), you can request a replacement within 7 days of delivery.

❌ What Our Warranty Does Not Cover

• Scratches, dents, or breakage due to mishandling.
• Loss, theft, or damage from improper storage.
• Regular wear & tear (e.g., plating fading due to perfumes or harsh chemicals).
• Damage due to skin acidity reactions.

📩 How to Claim a Warranty?

• Step 1: Email us at support@itsloopsie.com
• Step 2: Attach your order ID & clear images of the issue
• Step 3: We’ll review and approve your claim within 48 hours
• Step 4: Receive a free replacement or store credit

🛑 Return & Exchange Restrictions

• COD Orders: Refunds for COD purchases will be processed as store credit only.
• Abuse Prevention: Excessive returns may result in restricted future purchases.
• Tamper-Proof Packaging: Products must be returned in original condition & packaging.

📞 Need Assistance?

For any return, exchange, or warranty-related inquiries, please contact us at support@itsloopsie.com